Courses

Leadership 

  • Personal Leadership Power
  • Employee Motivation
  • Team Problem Solving
  • Effective Performance Feedback
  • Establishing Performance Goals and Expectations
  • Introduction to Training
  • How Adults Learn
  • Training Tips and Techniques 
  • Presentation Basics 
  • Delegating I
  • Delegating II
  • Effective Staff Meetings
  • Effective Leadership
  • Improve Your Productivity 

For Business 

  • Project Management: The Basics
  • Project Management: Goals And Stakeholders
  • Business Finance Basics
  • Time Management
  • Change Management
  • Problem Solving: The 5 Steps
  • Marketing Basics
  • Developing Strong Customer Relationships
  • Creating Valuable Customer Relationships
  • Managing Your Career Path
  • Networking Your Career Path
  • Negotiating Skills For The Professional
  • Handling Difficult Customers
  • Customer Service Is About People
  • Becoming A Creative Asset 

Workplace Culture & Stress

  • Healthy Workplace Culture
  • Managing Workplace Culture
  • Accepting Change in the Workplace
  • Special Issues in Stress
  • Understanding Stress
  • Recognizing Stress
  • Managing Stress
  • Dealing with Grief
  • Parenting Skills
  • Self Esteem
  • Relax!
  • Primer on Privacy
  • Cannabis – Workplace Implications
  • Workplace Violence, Discrimination and Harassment

Communication

  • Communication Basics
  • Delivering Effective Feedback
  • Communicating Interpersonally
  • Communicating at Work
  • Communicating Non-Verbally
  • Communicating as a Team
  • Communicating Persuasively
  • Communicating Negative Messages
  • Conflict Management
  • Individual Learning Skills
  • Email Etiquette 
  • Business Writing: Reports and Proposals
  • Business Writing: Being Effective
  • Effective Communication
  • Dealing With Conflict 

Health and Safety

  • WHMIS 2015 – An Overview
  • Ladder Safety
  • Office Safety
  • Slips, trips and falls
  • Electrical Hazards
  • Lockout/Tagout – Electrical Sources of Energy
  • Lockout/Tagout – Other Sources of Energy
  • Young Worker Safety Orientation
  • Everyday Ergonomics (Office Ergonomics)
  • Manual Material Handling and Back Injuries
  • Due Diligence
  • Safety in Bloodborne Pathogens for Canadian Employees
  • Mould Awareness (Canada)
  • Accessibility Standards
  • Accessibility for Ontarians with Disabilities